Handling Time
For in-stock products, orders are typically processed within 1–2 business days.
Orders placed before 10:30 AM (Melbourne time) on business days will be dispatched on the same day. Orders placed after this cut-off time will be dispatched on the next business day.
During public holidays, promotional periods, or peak seasons, processing times may be slightly extended.
Shipping within Australia
We offer nationwide delivery across Australia. Shipping costs are calculated at checkout based on your delivery address.
For most metro areas, delivery is completed within standard timeframes. For remote or regional areas, additional shipping charges or extended delivery times may apply. Our team will contact you if further confirmation is required.
Estimated Delivery Time (Australia)
- VIC: 1–2 business days
- NSW / ACT / SA: 2–3 business days
- TAS: 3–5 business days
- QLD: 3–6 business days
- WA: 5–8 business days
- NT: 6–9 business days
Please note: We are unable to deliver to PO Boxes, Parcel Collect, or Parcel Locker addresses. A physical delivery address is required.
Shipping to New Zealand
We now offer delivery to New Zealand via air freight.
Estimated delivery time (metro areas): 2–6 business days
Metro Delivery Cities
Auckland, Wellington, Christchurch, Hamilton, Tauranga
Remote & Rural Areas
Delivery to remote or rural locations may incur additional shipping charges or extended delivery times. If your address is outside the metro cities listed above, please contact us before placing your order to confirm delivery availability.
Warehouse Pickup (Melbourne)
Warehouse pickup is available from our Melbourne location.
Please allow at least 2 business days for order preparation. Once ready, a pickup confirmation and Pickup Ticket will be sent to your email.
Please present your Pickup Ticket when collecting your order.
You may also choose to upgrade to our Express Warehouse Pickup Service for same-day collection. Additional fees apply.
Need Assistance?
For any shipping or delivery enquiries, please contact us.
